Leap Motion Sucks! Must Read Review!

On July 5, 2013, in business, by Adelard
Leap Motion Sucks

Leap Motion Sucks

I don’t know if a group of monkeys are running the company or what, but they clearly don’t know the first thing about customer service. One, the whole experience is bad. At first they were scheduled to release their product a the beginning of the year 2013 – going off memory, failed to do that. The release date was pushed back, and back, and then finally a June 26th launch… That’s went trouble started…

It’s July 5th, I still don’t have my Leap Motion controller. I have no idea where it is, and to top it off their website is completely buggy, like how hard is it to run a website where your contact page doesn’t go to “Application Error” 75% of the time?

It’s clear they don’t want people to call them, cause that would make too much sense, let’s email them. I had a situation back in March where I had to update my credit card information. I contacted their Facebook page, instead of that person actually creating a support ticket for me, they told me to contact support and go through that – great customer service… clown.

I email support and explain the situation, they’re either retarded or full retarded. Have to re-explain in a follow up email that all I was trying to do was update my credit card information for my pre-order. You see the card expired since Leap Motion kept delaying their launch… but whatever, I still wanted the product. Anyways, I was taken to their form, seemed simple, too simple from my experience with them. I click update, system says the information has been updated, I even get a confirmation email it was updated.

Weeks go by, and June 26th comes around, I’m think, oh cool, I should be getting my order soon… Nope, I knew it was too easy… I get an email saying I need to update my credit card information and they are extending it to July 2nd. I’m like wtf? I already did that. Seems like their system didn’t take it… retarded web programmers I assume. I should have known then that there was something wrong, since I ALREADY updated my info with this same system – but that didn’t dawn on me… Anyways, I go back, and update my credit card information… A couple of dates go by and it’s July 2nd… Guess what I get? Another freaking email. This time, they tell me, they realized they screwed up their system and it wasn’t updating the credit card information right…

Well, I wish they had a phone number that went to a direct person instead of “please leave a message and we’ll get back to you”, cause I could have helped these clowns resolve this problem months ago. Anyways, I just inputted my credit card info for a 3rd time into their buggy system, the deadline for this input was July 7th, A SUNDAY…. Because that makes sense. What if someone has to get in contact with these clowns since their system is known not to work.

I have to wonder if Leap Motion has this kind of incompetence through it whole company or is it the clowns that take care of customer service, and their buggy website that can’t even get to their contact form 75% of the time without an “Application Error”, just 2 isolated incidences?

It’s clear they don’t knowing the first thing about customer service. It’s clear they don’t know how to even run a simple website. And now I’m suppose to sleep at night known my credit card information is floating around on some buggy server of theirs… yeah… sure… Who knows if I’ll ever get that Leap Motion device anyways.

Think about this email subject like – “Urgent: Your Leap Motion Shipment is At Risk.”, LOL, yeah from you clowns, can’t even get a simple website order form together…

Fun Fact the device deals weren’t because of hardware problem, but software problems. As a programmer, I’m not surprised. If you can’t get a website to work, how are you going to get complex algorithms or programming to work? Horrendous experience.

- Disappointed customer Adelard Gasana

Merchant Data Systems

#1 Credit Card Processing Company

Merchant Data Systems, which was founded in 1997 and has its headquarters in Miami Beach, is a payment gateway— that is, an eCommerce application service provider whose function is to authorize the payment made by an Internet or traditional “bricks and mortar” business, just like the point of sale in a physical store. Merchant services include mobile credit card processing as well as brick and mortar business solutions: electronic check conversion, automated account settlement, electronic benefits transfer— all on the complex credit card machines described below. They also sell and lease credit card processing and other equipment and serve proprietary gift card and loyalty programs.

Every company, whether large or small, needs to have an efficient, streamlined method of getting those with whom they do business to accept credit cards from them. And that is where payment gateways make their valuableness manifest. The technology used by MDS is sophisticated and up- to- date enough for all credit card processing companies and includes only the best credit card machines. These range from small calculator- like devices that process the card and print the receipt, to various “virtual terminals” such as First Data Global Gateway (FDGG), which requires no software to install: It is ready to accept credit cards from anyone who has an online merchant account, once that person is logged in. All major credit card lines— Visa, MasterCard, Discover, American Express, Diners Club, and JCB— are accepted.

Mobile credit card processing is also a big part of the merchant services of MDS. With them, the client with a merchant account can literally transform his own iPhone (or other smartphone) into a mobile POS device. To do this, the client must first sign up with MDS Mobile, after which both his desktop computer and his smartphone become “virtual terminals” and he can enact business transactions while “on the go.” The system is so flexible that no adjustments are needed should the owner of the credit card merchant account get a new machine or phone. What is more, usage of the software is cheap, costing only a few pennies for every transaction. And MDS Mobile is as secure as one can get: None of his personal data that could be used to commit identity theft is stored on the user’s machine.

Here, in greater depth, is a description of how MDS Mobile can be used on a smartphone. The seller logs in using his secure credentials, then attaches the MDS Mobile device— which is shaped like a half moon and has a slit which the card can go through— to the top of the phone and punches in the sales total on the keypad, presses “Next” and the swipe button, and slides the card through. All of the online merchant account owner’s information then appears on the screen in truncated form, and the seller hits “Next” and types in his own notes, which will be available to him alone. He also clicks on the “Send Receipt” button, so that the customer will get the receipt in his email account. When he hits “Submit,” then authorization of the credit card merchant account takes place within seconds, and the seller knows whether it is valid or not.

Great and convenient as it is, what was just described is not even half of what MDS has to offer. Those who have merchant accounts with them can also have their cards processed over wireless network— and this feature is especially useful for those who work from places that have not traditionally been used as bases from which to do business— fairs, job sites, and the like. Those who continue to work from the conventional places can take advantage of the digital or analog technology that credit card processing companies have been using for a long time.

MDS is very flexible indeed; its architecture is capable of supporting several POS options. Best of all, MDS’s POS hardware is covered by warranty.

Not surprisingly, MDS— particularly its Cash Advance program, which offers advances on credit card receivables that enable the beneficiaries to purchase new equipment— is used by all of the leading restaurants in the nation. Likewise, many gas companies, mail and telephone order companies, and merchants whose businesses make them rank as “high risk,” are also turning to MDS for solutions.

MDS has been accredited by the Better Business Bureau, and on a scale of A+ to F, it has been given an A. Just the past year, too, MDS announced that they were joining up with Karma Snack, an online marketing company, in the hopes of being able to increase the sales made by their clients.

To sign up with MDS and start accepting credit cards, one puts in his personal name, email address, and phone number, and optionally, he may also include the name of his business, what they sell, and types of transactions (this category includes retail [swiped], online/ e- commerce, pay at the table, electronic check service, gift card program, and nonprofit). Applications are in the vast majority of cases approved immediately.

Like any online enterprise, MDS has its customer support team that is working 24/ 7 to answer their clients’ questions and help them solve any problems they might have. A happy customer is a long- term customer. As the people at MDS say: Let us have a successful and profitable relationship.

For the last 3 years, Karma Snack, too, has been a growing player as a marketing services company. A large part of the services involves SEO (search engine optimization), a system of using keywords in such a way as to increase a website’ ranking on a list of search results, and both Internet and mobile SEO are provided. Karma Snack will surely be a fine complement for Merchant Data Systems in their new partnership.

Mobile Website Design With Mobile Seo

On April 27, 2012, in Mobile, by Adelard

Leveraging Traditional SEO for Mobile SEO

Mobile Website DesignMobile search engine optimization (SEO) is slightly different than traditional SEO but not totally different, so there is no need to reinvent the wheel and create a mobile website from scratch, as long as the traditional SEO services were carried out in accordance with best practices. Using different bots and algorithms causes mobile search engines to evaluate websites as if processed on a mobile phone and ranking is partially based on the type of phone making the query. To improve mobile SEO make sure your mobile website design satisfies criteria used by mobile search engines to determine if your content will process well and load quickly on any mobile phone.

Style Sheets

Follow traditional SEO services best practices as closely as possible to build a mobile website for mobile SEO. Even though mobile bots and indexes are different from traditional web search engines, certain things like tags remain important to make a mobile website. Assuming you have done a good job with the traditional SEO copy the style sheet used for the traditional site and name it “handheld.css.” This will allow formatting of existing pages to create a mobile website for viewing as mobile website design on mobile phones, eliminating the need to create new separate content. Mobile phones should automatically pull the handheld style sheet.

For iPhones copy the handheld style sheet and use it to build a mobile website for iPhones and name it appropriately “iPhone.css”. IPhones are supposed to process the full webpage but people seem to prefer mobile-formatted content on iPhones. .This process also tells how to make an iPhone app out of existing apps, when you make a mobile website.

No Transform Tags

Sometimes the mobile phone tries to read the traditional style sheet which can cause some pages not to load and others to be split where the page loads as different pages. To prevent this from happening add no transform tags to the traditional style sheets so that mobile phones will not try to read them. These tags will come in handy when learning how to make an iphone app.

Mobile Site Maps

The next step is to create a mobile site map. Google has a tool that will help build the mobile sitemap. If you are using multiple markup languages, such as, XHTML and WML, separate site maps are needed for each language. Some browsers do not read multiple languages so only the pages that can be read will be displayed.

Strict Coding

Strict HTML coding for traditional content will help it work on mobile phones, while sloppy HTML coding will cause problems with it being read and also slow the loading and processing of the pages. This will quickly defeat the purpose of Search Engine Optimization and digital marketing.

If the traditional content was not prepared using best practices and the mobile and it does not load properly on mobile phones then separate mobile specific content may be required on a mobile sub-domain. This can cause the links and traffic to split between two sets of similar pages which will negatively impact SEO. But this may be the only way to get adequate usability for mobile devices and digital marketing.

The best case scenario is to strictly follow best practices with traditional content and then leverage that content for mobile SEO. Good luck my friends.